Returns & Exchanges
At Lux Cove, we want you to be completely enamored with your purchase. If you are not entirely satisfied, we offer a seamless return and exchange process within 30 days of delivery for all unworn garments in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Review and Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing